Debra

My problem was resolved.  I moved it to a completely different room, even though it was already in a wide open space   I cleared the cache and started it completely over   Fixed my problem and it i...

Go to the very bottom on the app and tap “me”.  Go to settings and then general. The very last choice is clear cache.  Hope this helps. 

IF ANYONE gets an answer to this problem please share. Thank you!