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  • Official comment
    Customer Support Team

    Dear Customer, 

     

    Thank you for reaching out to Mova. 

     

    We have received your inquiry and have sent you detailed troubleshooting steps. If the issue persists after troubleshooting, please send an email to support@mova-tech.com, or you can contact our after-sales team via the hotline <+1 (888) 308-6159> (Mon. to Sun. 9:00–18:00 EDT), and we will assist you at the earliest opportunity. 

     

    We apologize for any inconvenience caused during the usage. 

     

    Thank you for your understanding and cooperation. 

     

    Best Regards, 

    MOVA Customer Support Team

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