Customer Support Team

Hello, may I ask whether your issue has been resolved? If not, please contact us and we will handle your issue properly. We sincerely apologize again for the inconvenience caused.

Hello, please follow the troubleshooting steps below. If the issue still persists, please contact us（please send an email to support@mova-tech.com, or you can contact our after-sales team via the h...

Hello, please follow the troubleshooting steps below. If the issue still persists, please contact us（please send an email to support@mova-tech.com, or you can contact our after-sales team via the h...

Hello, may I ask how your machine is working at the moment? If it is still not functioning properly, please leave your email address and we will contact you to arrange a replacement with a new unit...

Dear Customer, Thank you for reaching out to Mova. According to your feedback, the machine relocates after coming out of the base station. Please check according to the following: 1. Confirm whethe...

Dear Customer, Thank you for reaching out to Mova. We sincerely apologize for the delayed reply. Regarding your inquiry about the repair progress, we have responded to you via email. If you have an...

Dear Customer, Thank you for reaching out to Mova. We sincerely apologize for the delayed reply. As you’ve already reached us by phone and email, please rest assured your case is in our system. If ...

Dear Customer,  Thank you for reaching out to Mova.  We’ve received your inquiry and have already sent you an email—please check your inbox. If you have any further questions, feel free to: Email u...

Dear Customer,  Thank you for reaching out to Mova.  We sincerely apologize for the delayed response. We have received your inquiry and are here to assist you. For more detailed information regardi...

Dear Customer,  Thank you for reaching out to Mova.  We sincerely apologize for the delayed response. We have received your inquiry and are here to assist you. For more detailed information regardi...